Benutzerprofil für Tracey Martin – ZendeskHilfe ~ I have a trigger that notifies an HTTP target I want to set a condition on the requester email not null I do not want to try to send the JSON payload if the requester email is blank It is I want to set a condition on the requester email not null
Benutzerprofil für Simon N – ZendeskHilfe ~ Hello everyone There is actually a neat way to pull this off via the Zendesk API Youll have to create an URL target in the extentions tab and then add a Notifications Notify target rule
Benutzerprofil für Allie Brock – ZendeskHilfe ~ Support Zendeskled Discussions Community discussion What have you done lately in your Zendesk Created a Target to notify key Hipchat rooms when tickets are submitted to improve initial response times
Benutzerprofil für Richard Coates – ZendeskHilfe ~ Once received I have a trigger setup in Zendesk to Notify target MPM Create Child Tickets Target Which activates Which activates Richard Coates
Senden von Benachrichtigungen an bestimmte Benutzer mit ~ Select Microsoft Azure App Service as your publish target and then select Publish Das Fenster „App Service erstellen“ wird geöffnet The Create App Service window opens Hier können Sie alle AzureRessourcen erstellen die zum Ausführen der WebApp in Azure benötigt werden
Benutzerprofil für Patrick B – ZendeskHilfe ~ The Notify Target workaround is not terrible but you have to construct the whole email body rather than just copying the response as everyone wants Kommentar anzeigen Patrick B
Benutzerprofil für Elyse Kanagaratnam – ZendeskHilfe ~ Community Support Product Feedback Discussion Add enduser as CC via Trigger or Automation David As mentioned in the original request Workaround use a notify target email type to send emails to the person who needs to be CCd
NOTICE Server MaintenanceExtended Oceans ~ NOTICE Server MaintenanceExtended Greetings My Lords This is Marigold the GM for Oceans Empires Speaking Please be guided that we will
Benutzerprofil für Rene de Haas – ZendeskHilfe ~ In this case there is no First Reply Time metric applied because the ticket was created by an agent When we create a ticket on behalve of a customer we need a SLA target It should be replied
Benutzerprofil für Yannick Laurent – ZendeskHilfe ~ Hi Jake Holman We use these 3 workaround rules for each customer who need this CC behaviour Trigger emailTarget first email sent to added CCs URLTarget to replace CCs and not add
⇋ Zendesk Notify Target
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